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voicebot
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예외 분기 추가

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JungJun 2 years ago
parent 810fde58aa
commit bcc608a580
1 changed files with 101 additions and 101 deletions
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202
icshttp/handler.go
Unescape Escape View File

@ -201,110 +201,110 @@ func (s *ScenarioSession) BOTPFunc(w http.ResponseWriter, r *http.Request) {
// case "space":
// case "null":
// }
}
////////////////////////////////////
//////// SCENARIO MAPPING///////////
////////////////////////////////////
// 현재 들어온 method로 분기
// next 시나리오로 넘겨주기
fmt.Printf("response %+v", request)
if request.Method == "HANGUP" {
response.ResultCode = 200
response.Token = request.Token
response.Action = ""
response.AnounceMents = ""
response.Data.BargeIn = ""
response.Data.RecodingFile = ""
response.Data.SttMaxTime = 10
} else if request.Method != "INIT" && request.TalkText == "" {
response.ResultCode = 200
response.Token = request.Token
if s.session[request.Token].NotUnderstand == 3 {
response.AnounceMents = "잘 이해하지 못했습니다. 정확한 상담을 위해 매장으로 연결해드릴게요."
response.Action = "END"
} else {
response.AnounceMents = "잘 이해하지 못했습니다. 다시 말씀해주세요."
response.Action = "STT"
s.session[request.Token] = ResStatus{Count: 1, Status: scnarioConf.Order[0], NotUnderstand: s.session[request.Token].NotUnderstand + 1}
}
response.Data.BargeIn = ""
response.Data.RecodingFile = ""
response.Data.SttMaxTime = 10
} else {
////////////////////////////////////
//////// SCENARIO MAPPING///////////
////////////////////////////////////
// 현재 들어온 method로 분기
// next 시나리오로 넘겨주기
fmt.Printf("response %+v", request)
if request.Method == "HANGUP" {
s.ByeCheck(request.Method, request.Token)
} else {
switch request.Method {
case "INIT":
token := createToken(request.CallId)
response.ResultCode = 200
response.Token = token
response.Action = scnarioConf.Order[1]
response.AnounceMents = scnarioConf.Value[0]
response.Data.BargeIn = scnarioConf.BargeIn[0]
response.Data.RecodingFile = "Y"
response.Data.SttMaxTime = scnarioConf.SttMaxTime[0]
s.m.Lock()
s.session[token] = ResStatus{Count: 1, Status: scnarioConf.Order[0], NotUnderstand: 0}
s.m.Unlock()
case "STT":
response.ResultCode = 200
response.Token = request.Token
response.Action = scnarioConf.Order[s.session[request.Token].Count+1]
response.AnounceMents = scnarioConf.Value[s.session[request.Token].Count]
response.Data.BargeIn = scnarioConf.BargeIn[s.session[request.Token].Count]
response.Data.RecodingFile = "Y"
response.Data.SttMaxTime = scnarioConf.SttMaxTime[s.session[request.Token].Count]
s.m.Lock()
s.session[request.Token] = ResStatus{Count: s.session[request.Token].Count + 1, Status: scnarioConf.Order[s.session[request.Token].Count+1]}
s.m.Unlock()
case "DTMF":
response.ResultCode = 200
response.Token = request.Token
response.Action = scnarioConf.Order[s.session[request.Token].Count+1]
response.AnounceMents = scnarioConf.Value[s.session[request.Token].Count]
response.Data.BargeIn = "N"
response.Data.RecodingFile = "Y"
response.Data.SttMaxTime = 3
s.m.Lock()
s.session[request.Token] = ResStatus{Count: s.session[request.Token].Count + 1, Status: scnarioConf.Order[s.session[request.Token].Count+1]}
s.m.Unlock()
case "REFER":
response.ResultCode = 200
response.Token = request.Token
response.ResultCode = 200
response.Token = request.Token
response.Action = ""
response.AnounceMents = ""
response.Data.BargeIn = ""
response.Data.RecodingFile = ""
response.Data.SttMaxTime = 10
} else if request.Method != "INIT" && request.TalkText == "" {
response.ResultCode = 200
response.Token = request.Token
if s.session[request.Token].NotUnderstand == 3 {
response.AnounceMents = "잘 이해하지 못했습니다. 정확한 상담을 위해 매장으로 연결해드릴게요."
response.Action = "END"
response.AnounceMents = "네. 매장으로 연결해드릴게요."
response.Data.BargeIn = ""
response.Data.RecodingFile = ""
response.Data.SttMaxTime = 0
response.Data.TelNo = request.TelNo
s.m.Lock()
s.session[request.Token] = ResStatus{Count: s.session[request.Token].Count + 1, Status: scnarioConf.Order[s.session[request.Token].Count+1]}
s.m.Unlock()
case "BYE": // 전화 종료 요청
response.ResultCode = 200
response.Token = request.Token
response.Action = "END"
response.AnounceMents = "접수가 완료되었습니다."
response.Data.BargeIn = "Y"
response.Data.RecodingFile = "Y"
response.Data.SttMaxTime = 0
// case "HANGUP":
// response.ResultCode = 200
// response.Token = request.Token
// response.Action = ""
// response.AnounceMents = ""
// response.Data.BargeIn = ""
// response.Data.RecodingFile = ""
// response.Data.SttMaxTime = 0
// if ByeCheck(request.Method, request.Token) {
// }
} else {
response.AnounceMents = "잘 이해하지 못했습니다. 다시 말씀해주세요."
response.Action = "STT"
s.session[request.Token] = ResStatus{Count: 1, Status: scnarioConf.Order[0], NotUnderstand: s.session[request.Token].NotUnderstand + 1}
}
response.Data.BargeIn = ""
response.Data.RecodingFile = ""
response.Data.SttMaxTime = 10
} else {
if request.Method == "HANGUP" {
s.ByeCheck(request.Method, request.Token)
} else {
switch request.Method {
case "INIT":
token := createToken(request.CallId)
response.ResultCode = 200
response.Token = token
response.Action = scnarioConf.Order[1]
response.AnounceMents = scnarioConf.Value[0]
response.Data.BargeIn = scnarioConf.BargeIn[0]
response.Data.RecodingFile = "Y"
response.Data.SttMaxTime = scnarioConf.SttMaxTime[0]
s.m.Lock()
s.session[token] = ResStatus{Count: 1, Status: scnarioConf.Order[0], NotUnderstand: 0}
s.m.Unlock()
case "STT":
response.ResultCode = 200
response.Token = request.Token
response.Action = scnarioConf.Order[s.session[request.Token].Count+1]
response.AnounceMents = scnarioConf.Value[s.session[request.Token].Count]
response.Data.BargeIn = scnarioConf.BargeIn[s.session[request.Token].Count]
response.Data.RecodingFile = "Y"
response.Data.SttMaxTime = scnarioConf.SttMaxTime[s.session[request.Token].Count]
s.m.Lock()
s.session[request.Token] = ResStatus{Count: s.session[request.Token].Count + 1, Status: scnarioConf.Order[s.session[request.Token].Count+1]}
s.m.Unlock()
case "DTMF":
response.ResultCode = 200
response.Token = request.Token
response.Action = scnarioConf.Order[s.session[request.Token].Count+1]
response.AnounceMents = scnarioConf.Value[s.session[request.Token].Count]
response.Data.BargeIn = "N"
response.Data.RecodingFile = "Y"
response.Data.SttMaxTime = 3
s.m.Lock()
s.session[request.Token] = ResStatus{Count: s.session[request.Token].Count + 1, Status: scnarioConf.Order[s.session[request.Token].Count+1]}
s.m.Unlock()
case "REFER":
response.ResultCode = 200
response.Token = request.Token
response.Action = "END"
response.AnounceMents = "네. 매장으로 연결해드릴게요."
response.Data.BargeIn = ""
response.Data.RecodingFile = ""
response.Data.SttMaxTime = 0
response.Data.TelNo = request.TelNo
s.m.Lock()
s.session[request.Token] = ResStatus{Count: s.session[request.Token].Count + 1, Status: scnarioConf.Order[s.session[request.Token].Count+1]}
s.m.Unlock()
case "BYE": // 전화 종료 요청
response.ResultCode = 200
response.Token = request.Token
response.Action = "END"
response.AnounceMents = "접수가 완료되었습니다."
response.Data.BargeIn = "Y"
response.Data.RecodingFile = "Y"
response.Data.SttMaxTime = 0
// case "HANGUP":
// response.ResultCode = 200
// response.Token = request.Token
// response.Action = ""
// response.AnounceMents = ""
// response.Data.BargeIn = ""
// response.Data.RecodingFile = ""
// response.Data.SttMaxTime = 0
// if ByeCheck(request.Method, request.Token) {
// }
}
}
}
}

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