diff --git a/icshttp/handler.go b/icshttp/handler.go
index 183e439..b37af73 100644
--- a/icshttp/handler.go
+++ b/icshttp/handler.go
@@ -181,13 +181,39 @@ func (s *ScenarioSession) BOTPFunc(w http.ResponseWriter, r *http.Request) {
 	if conf.ExceptTest.TestInfo.Value {
 		// eType := conf.ExceptTest.TestInfo.Type
 
-		response.ResultCode = conf.ExceptTest.TestInfo.ResultCode
-		response.Token = conf.ExceptTest.TestInfo.Token
-		response.Action = conf.ExceptTest.TestInfo.Action
-		response.AnounceMents = conf.ExceptTest.TestInfo.Announcement
-		response.Data.BargeIn = conf.ExceptTest.TestInfo.Bargein
-		response.Data.RecodingFile = conf.ExceptTest.TestInfo.Recodingfile
-		response.Data.SttMaxTime = conf.ExceptTest.TestInfo.Sttmaxtime
+		if request.Method != "INIT" {
+			response.ResultCode = conf.ExceptTest.TestInfo.ResultCode
+			response.Token = conf.ExceptTest.TestInfo.Token
+			response.Action = conf.ExceptTest.TestInfo.Action
+			response.AnounceMents = conf.ExceptTest.TestInfo.Announcement
+			response.Data.BargeIn = conf.ExceptTest.TestInfo.Bargein
+			response.Data.RecodingFile = conf.ExceptTest.TestInfo.Recodingfile
+			response.Data.SttMaxTime = conf.ExceptTest.TestInfo.Sttmaxtime
+			s.session[conf.ExceptTest.TestInfo.Token] = ResStatus{Count: 1, Status: scnarioConf.Order[0], NotUnderstand: 0}
+		} else if request.TalkText == "ERROR_TTS" || request.TalkText == "ERROR_STT" {
+			response.ResultCode = 200
+			response.Token = request.Token
+			response.AnounceMents = "서비스에 문제가 발생하여 매장으로 연결해드릴게요."
+			response.Action = "TRANSFER"
+			response.Data.BargeIn = ""
+			response.Data.RecodingFile = ""
+			response.Data.SttMaxTime = 10
+		} else if request.TalkText == "" {
+			response.ResultCode = 200
+			response.Token = request.Token
+			if s.session[request.Token].NotUnderstand == 3 {
+				response.AnounceMents = "잘 이해하지 못했습니다. 정확한 상담을 위해 매장으로 연결해드릴게요."
+				response.Action = "END"
+			} else {
+				response.AnounceMents = "잘 이해하지 못했습니다. 다시 말씀해주세요."
+				response.Action = "STT"
+				s.session[request.Token] = ResStatus{Count: 1, Status: scnarioConf.Order[0], NotUnderstand: s.session[request.Token].NotUnderstand + 1}
+			}
+			response.Data.BargeIn = ""
+			response.Data.RecodingFile = ""
+			response.Data.SttMaxTime = 10
+		}
+
 		// switch eType {
 		// case "sizeup":
 		// 	response.ResultCode = 200